Terms and Conditions for Bookings

Terms and Conditions for Bookings

1. DEFINITIONS

1.1 In interpreting these terms and conditions for reservations:

  • ‘SERVICE PROVIDER’ means any operator of the activities offering their products and services on this Website;
  • ‘TERMS’ and ‘TERMS AND CONDITIONS’ mean these Terms and Conditions of Use;
  • ‘CUSTOMERS’ means any person who made a reservation at this website (also referred to as ‘YOU’, ‘YOUR’ and ‘YOURSELF’);
  • ‘WE’, ‘US’, ‘OUR’, ‘OURSELVES’ and ‘WORLD ADRENALINE’ mean Kumutu Ltd trading as World Adrenaline;
  • ‘WEBSITE’ means the internet site www.worldadrenaline.com provided by us for the purpose of customers making online reservations and to access information available on the site;
  • the use of the singular includes the plural and the use of the plural includes the singular; and
  • the headings are only for convenience and not for interpretation.

2. GENERAL

2.1 We do not represent or warrant that the information and terms and conditions available on this site are appropriate and/or available for use in other jurisdictions and access to the to the site’s information and terms and conditions from jurisdictions where its contents are unlawful is prohibited.
2.2 You may only use this site for lawful purposes and in accordance with these terms and conditions. The person making the reservation shall be deemed to have accepted the reservation conditions on behalf of all the persons named in the reservation. A binding contract exists between you and our suppliers when we send your invoice on the supplier’s behalf to the person making the booking; the terms and conditions of the relevant suppliers will then apply.

3. PRICES AND PRICE CHANGES

3.1 Prices are per person, unless otherwise specified. Prices are based on the local tariffs at the time of quoting converted at the prevailing foreign exchange rate. Price quotations are subject to change without notice until a reservation has been confirmed.
3.2 As we act only as agent for our suppliers, we and our suppliers reserve the right to change, amend or correct prices shown on our site at any time.

4. MAKING A RESERVATION

4.1 On making a reservation, you shall pay a non-refundable deposit being a fixed percentage of between 10 and 20 per cent of the total value of your reservation. You will be responsible to the Services Provider for payment of the balance of the cost of the product and/or services reserved by you together with the payment of charges for any additional products and/or services subsequently contracted for with the Service Provider and, where applicable, payment of the Service Provider’s service charges and taxes pursuant to the terms and conditions of trade applied by such Service Provider.
4.2 You must use a credit card or debit card to guarantee a reservation. By making a reservation with your credit card or debit card, you agree that in the event that you cancel your reservation less than 48 hours from the specified time or date of arrival, or that you fail to arrive by the specified time and date, you authorise the Service Provider to charge to your credit card or debit card without further reference to you an amount as may be set out in the Service Provider's terms and conditions. Your non-arrival by the agreed time and date will result in the cancellation of your entire reservation.
4.3 Please check your reservation details carefully to ensure that any related travel and/or other arrangements coincide with the dates you have reserved with the Service Provider as we and the Service Provider will not be liable for any costs incurred as a result of any mistakes by you.
4.4 Any amendments to your reservation must be notified to and agreed with the Service Provider directly.
4.5 It shall be your responsibility to disclose to the Service Provider any health, physical or mental condition to which you or a member of your party is subject to and of which the Service Provider should be notified and which may require special facilities.

5. CONFIRMATION OF RESERVATION

5.1 We will issue the reservation confirmation on behalf of the Service Provider for each reservation, but do not undertake to include charges for additional services or details of the service charge or taxes charged by the travel services provider.
5.2 We strongly recommend you check and confirm with the Service Provider the precise terms and conditions upon receipt of the reservation confirmation. The reservation numbers included on the reservation confirmation should be quoted in all enquiries, cancellation or modification of the reservation.

6. CANCELLATION

6.1 We do not accept responsibility for cancellations by you or by the Service Provider regardless of the circumstances in which the cancellation is made.
6.2 We shall not accept any liability for losses, additional expenses or any claim whatsoever due to changes in accommodation or other travel services, sickness, weather, strikes or any other cause. All such losses, additional expenses or claims will be borne by you unless otherwise agreed between you and the Service Provider.
6.3 In the event where an activity had to be cancelled by the Service Provider due to circumstances beyond the Service Provider’s control, and all other alternative options to replace a cancelled service by the Service Provider have been exhausted, a cancellation credit in the amount of your booking deposit paid will be applied to your account identified by the e-mail address used to process your initial booking. Cancellation credit can be used for future bookings at this website and must be used within six months from the cancellation date.

7. LIABILITY

7.1 We make all reasonable efforts to ensure that all credit card and debit card transactions are secure. However, if unauthorised charges appear on your credit card or debit card statement for any card used on this website at any time during or after you make your reservation, conduct your transaction or disclose your card details on this website, we shall not be liable or responsible in any way in respect of any damage or loss of whatsoever nature suffered by you arising from or in any way connected with said use, transaction or disclosure, subject only to any statutory rights which you may have.
7.2 We act only as a booking agent for the relevant supplier of any product or service on the reservation and we have no liability of any kind whatsoever to you or your party or dependants for any death, personal injury, loss, consequential loss or damage of any kind you or your party or your dependants may suffer unless caused by our own negligence. World Adrenaline, our servants, employees or agents are acting either as agents for the relevant supplier or as agent for you and your party. World Adrenaline, its agents and suppliers also accepts no responsibility or liability whatsoever for any government restraints, acts of war and terrorism, weather conditions, or for any misadventure or casualty or any other force majeure or causes beyond their control. Subject to the Terms and Conditions on this site, our liability shall be limited to up to the price paid for the reserved arrangements.

Last updated on 20 July 2009